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Delivery Guide

To communicate with you better, please provide a valid email address and check emails after you have purchased for any updated information. Once you have placed your order you will be contacted by customer service to confirm your order. If your billing address is a P.O. Box then you must provide us with a physical address by email in order for us to ship your merchandise.


Delivery Time

Total Delivery time = Tailor time + shipping time. (The day you paid successfully for the order to the day you get the package)

Standard Order:

Generally speaking, it will take 10-15 working days for professional dressmaker to tailor your dresses. Also it will take about 2-4 working days for the finished dresses to travel to the destination.

Rush Order:

Total Delivery Time about 8-11 Working Days (please note Saturday and Sunday are not classed as working days).

Delivery Charge

Our delivery charge is £19 per order (will be converted to the local currency based on your choice). We offer fixed delivery charge for every single order which will be auto-added in the grand total when you send payment, no matter how many items are purchased.


International Delivery Policies

For the international order, you are assured to enjoy a fast and professional service due to our long-term partnerships with DPD, DHL, TNT, Royal Mail etc. Also there is no extra tariff, Therefore, even worldwide shipping and packaging to UK and its affiliated islands, Spain and so on, are possible and safe without any damage because of those well-trained stuff.